Beachfront Real Estate, Costa Rica
A nurture program that answered buyers' real questions.
- Client
- A real estate developer, pre-construction beachfront condos
- Role
- Account manager and email strategist
- Timeframe
- Sep 2025 to Sep 2026
- Scope
- Brand positioning and messaging, email copywriting, landing page copy (English and Spanish)
- Market
- North American and Spanish-speaking buyers
Opportunity
The developer had leads, but too many weren't a fit. The brand looked like every other Costa Rican project, and nothing guided foreign buyers through their doubts, so many stalled in the pipeline.
Solution
Most developments sell the same quiet, private oasis. This one sat in a lively surf town, at a more accessible price. With the agency team, we rebuilt the brand around that energy. I led the research and strategy behind it.
I mapped the buyer journey and wrote a 21-email nurture sequence. Each email answered one real question: Can a foreigner own this? Who is the developer? How do I pay for it?
I built a dashboard to track results and kept what worked: a concrete number, a real milestone, something tangible to click.
When construction started, all the messaging needed a refresh to reflect that momentum and use it to create urgency.
Working closely with the digital team, I rewrote the landing page using lead data from the first phase. The data showed most qualified leads were already solution- or product-aware, so I restructured the story from what is this? to why this project?, with the differentiators front and centre.
As a native Spanish speaker, I then adapted the page for Costa Rican buyers (30% of the target market), rewriting it so it reads naturally to a native speaker, with local terms and expressions.
Results
- 90% of Tower 1 sold within a year (team result)
- Visitor-to-lead rate up from 2.6% to 4.4% after the page refresh and new ad creative: 48% more leads a month from 12% fewer visitors
- Concrete-hook emails reached up to a 4.5% click rate, against a 1.8% average
- The sales team reported a major improvement in lead quality
Work samples
The work itself, with notes on why each piece works. Client details anonymized.